SHIPPING & Returns
Domestic & international shipping
We do not ship internationally. We use USPS flat-rate shipping ($3.99), plus $2.99 per item.
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but usually it takes 3-4 days,
returns & exchanges
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@pinkshadepodcast.com.
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at with photos of wrong/damaged items and we’ll sort that out for you.
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Our return policy doesn’t cover products ordered in the wrong size. Because of that, we won’t be able to issue you a refund for the order. We can’t offer exchanges on any products either! Our return policy also doesn’t cover buyer’s remorse, so make sure you love it before you purchase!
damaged or faulty goods
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@pinkshadepodcast.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@pinkshadepodcast.com.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
contact us
Questions? Email: info@pinkshadepodcast.com